Dispatch & delivery
Where do I have to send my product for the adjudication?
After you registered your product in the My Red Dot portal for the Red Dot Award: Product Design, it has to be sent to our Red Dot Judging Hall. Please use the following address:
Design Zentrum Nordrhein Westfalen e.V.
Red Dot Judging Hall
45472 Mülheim an der Ruhr
Please deliver vehicles to the airport in Mülheim an der Ruhr.
Who is my contact person on site?
Your contact person for logistics matters is Martin Mecklenbeck. You can reach him by phone at +49 208 37 77 787 or by e-mail at firstname.lastname@example.org.
What is the correct EORI number?
Our EORI number is DE5870836.
When can I deliver my product?
Products that have to be put together must be delivered from 29 January to 1 February 2018. Products that are in a put-together or preassembled state must be delivered from 29 January to 16 February 2018. Delivery is possible from 10 am to 16 pm during the week. Please deliver vehicles to the airport in Mülheim an der Ruhr on 1 March 2018 until 8 am.
Who assembles my product?
The service provided by our logistics team is to receive deliveries and prepare them for adjudication in the best possible way. Please note that we will neither put together nor assemble the products. If it is not possible to deliver entries in a put-together or preassembled state, you must provide this service yourself. In this case you can already select the “Self-assembly” option during registration in the My Red Dot portal and dispatch your own team to put the entry together.
What do I have to take care of regarding the delivery?
Please note that your products must be delivered in a functional state so that the jury can test them. For logistic purposes of your submission, it is necessary to attach the PI code label to your product. Please declare your goods stating the correct customs tariff number and use a proforma invoice stating the value of your delivery.
What is the PI code and where can I find it?
After completing the registration, you will receive a confirmation e-mail containing the PI code label. This code is your personal identification number for your submitted product. Please provide this code in every e-mail request and keep it to hand for any telephone queries. You must attach the label to the back of a physical product and to the delivery packaging before dispatching the product. Make sure that the PI code can be removed without trace so that we can present the product in its best possible light in the winners’ exhibition if it wins an award.
What do I have to take care of regarding especially large products?
If you need a presentation space of more than 4 m³ for your product, please send a plan for your product presentation to our logistics department at email@example.com. Information on the fees for oversized products can be found here.
Should I take out transport insurance?
The products/exhibits are transported at the risk and cost of the participant. We therefore urgently recommend that you take out transport insurance.
How can I ensure that my delivery does not get stuck in customs?
For international deliveries of products, deliveries must include a proforma invoice. Here is a corresponding file with information already included and an information sheet for correct use of the document.
My delivery is stuck in customs. What can I do?
Please send a corresponding message to firstname.lastname@example.org and state your PI code and the name of your product. We will take care of it.